Can i return verizon equipment to ups

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The answer: yes. You are required to return your damaged device with the prepaid envelope that was sent to you. And don't wait—if you don't return your old device in the time frame specified in your contract, you could be charged a non-return fee. Before sending in your damaged iPhone®, Samsung®, or other Android™ phone, you'll first …Just to start with, I'm somewhat familiar with this process if it's for a recent order or a replacement, but if this is for something else, like a rebate, the information below probably won't be helpful to you.24/7 automated phone system: call *611 from your mobile. Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

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The price is $50 per share, a 17% premium on AOL's closing price on Monday, May 11. Verizon Communications is buying AOL for $4.4 billion to build up its nascent business in video ...Call customer care, get a live person and ask for return kit and confirm the address. Alternatively you can have them email shipping label to u, print label slap on box drop off at UPS or walgreens. Also if you bring to a corporate verizon …The quickest and easiest way to return your DIRECTV equipment is to take your receiver and power cord to a UPS store or FedEx Office Pack and Ship store. Use the following steps complete the return: Click on the link to find a store location near you.February 20 Answer . Thank you for reaching out here at the Spectrum Community. There are several ways to return equipment through an official UPS store or you can drop off at one of our stores. Click through the link I provided and it will explain everything a bit further. Let us know if you have any other questions.FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. Important: Make sure a store rep scans your equipment to prevent being charged a non-return fee (NRF).In response to Jonathan15. 04-05-2020 07:51 AM. The problem being getting it back from the cable company. If you can get it returned by Comcast then send it to the correct place then this might turn out ok. now for the worst case scenario Verizon states it was never received and they bill you for the equipment.But there was no UPS return shipping label in the box. And I can't find any way to get this question answered outside of "pay $14.99 a month for premium support!" ... If you have a local Verizon store they might take equipment returns, not all do, I would call first. _____ Justin FiOS TV: Extreme HD, Internet: 50/50, Digital Voice ...If their is no store near to you, you need to contact Verizon 1-800-VERIZON and ask for an authorized return. They will send you a box and labels. I believe they are still using ups, but whatever company they are using make sure to get a receipt. Don't tell them to far in advance that you want to turn off service, they have a tendency to do it ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...First thing you would want to do is pack everything neatly in a box. Apply the provided Verizon return label to the outside of the box. Head to the nearest UPS store and ship it from there. Keep the UPS tracking code in a safe place. See also Cox Equipment Return - Avoid Fees - Updated Guide 2024. If you don't know where the nearest UPS store ...Verizon has charged me $200 for non return of equipment. I have called over 6x since December trying to either receive a return box or label so that I may return this equipment. I can not print a label from the link given and Literally feel like I have no other choices at this point. Requesting any help I can get PLEASE.The store employees are commission based salespeople and it hurts their performance when equipment is brought there. If you want to be nice to both, take it to the UPS store. UPS. I just waited an hour in the Spectrum store while the three reps activated new accounts and upsold cell service.Download the user guide for your set-top box or DVR model below for detailed information on activation, features, dimensions, wiring and more. Review energy efficiency information for set-top boxes, DVRs, and small network equipment below. Important upgrade information: Cisco set-top boxes won’t transmit video content for Fios TV service on ...Verizon customers: Go to My Devices in My Verizon. Tap or click Manage Device next to the device you want to view. Your Device ID and IMEI are listed under the Device Information section. Watch How to find your device ID for more options. Continue with your trade-in by choosing a payout method and your trade-in return method.*.In response to SweetLou1. 08-15-2018 10:17 AM. Personally I would return the old router to a local Verizon Fios store. No resellers. but get that written receipt showing date, time, serial number, MAC address of the old router. Make sure your name and account number are on the receipt. And keep it.In the fast-paced world of e-commerce, returns are an inevitable part of doing business. Whether it’s due to a wrong item being shipped or a customer changing their mind, handling ...1. RETURN POLICY. Equipment may be returned to Verizon as set forth below. These policies do not limit or supersede existing manufacturers’ warranties. You may return any Equipment or Other Devices you purchased from us for any reason within thirty (30) days of purchase. Defective Equipment may be returned within one (1) year of Equipment ...When I log into my account, it says we have to return equipment by June 8th (I believe that’s the date) or we’ll be charged. Originally it said $150 charge, then last …Edg1. Community Leader. 08-17-2019 06:07 AM. Call 1-800-Verizon (8008374966) and type in your phone/account number say you want to return equipment to the prompt. Just called and got through in five minutes. As far as returning goes they will either send you a box or you can drop off at UPS.Using wireless 5G Home Internet FAQs. Learn about using 5G wireless home internet and the router Verizon provides. Get troubleshooting tips and support. Find out what to do if you're moving or need to return Verizon's home internet equipment. For information about managing your 5G Home Internet service plan, visit our 5G Home plans FAQs.The same thing is happening with me. I canceled my service 2 weeks ago and was told I would get a box to return my tower, but still nothing. Plus, I even asked if I could take it to a Verizon store and was told no that I'd be getting a box to return it in. I don't want to be charged the fee so pl...Call customer care, get a live person and ask for return kit and confirm the address. Alternatively you can have them email shipping label to u, print label slap on box drop off at UPS or walgreens. Also if you bring to a corporate verizon …Options to Return Cox Equipment. Use one of the following free methods to return your equipment. A return box and a shipping label are not needed when dropping off your equipment at a return location. Note: For Cox Mobile Devices, do not take the device to a UPS store without a return label provided by a Cox agent.24/7 automated phone system: call *611 from your mobile. Print a return shipping label to send back or exchange a device or accessory within 30 days after purchase from a …

Re: Trying to return verizon 5g home internet devices. vzw_customer_support. Customer Service Rep. 03-22-2024 06:31 AM. MMGust, we understand your concern with receiving unexpected charges on your bill, especially if you have been having issues receiving your return kit for the equipment.I am not getting a return kit. I canceled the service 20 days back. Whenever I reach out to a customer service exec, I am being told I will be charged if I do not return the kit within 30 days after cancellation of service. I even went to the store and asked them if they could take it. They said they cannot do the return.Search DIRECTV support. Support. Orders, apps & equipment. Return or recycle your DIRECTV equipment. Learn what DIRECTV equipment needs to be returned and how to return or recycle it.Most Verizon equipment, including smartphones, tablets, laptops, and modems, can be returned. However, there are a few exceptions. For example, if you …

Enthusiast - Level 1. 03-14-2021 01:34 PM. I traded in my iPhone through Verizon's trade-in program in January of this year and received my new iPhone 12 pro max. Verizon provided me with a box and a label shipment to return my old iPhone. I used the return box and shipping label, providing the package to UPS.ProTip: Return Verizon equipment at UPS, not the VZ store. Just had to run through the 'return the old router to complete the upgrade' cycle, and was surprised to find that the VZ stores don't necessarily all take equipment returns, despite the return instructions. Mall Dr store let me wait 15 minutes to talk to someone who couldn't take a ...…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Requires a return box (provided on request) for UPS dropoff. . Possible cause: Just place the supplied UPS shipping label directly over the original labe.

Returning Set Top Box. 06-14-2012 02:07 PM. I was wondering if anyone here has any experience with returning equipment, particularly a set top box. I called Verizon on June 10th and told them that I wanted to return an HD box that we've been renting to save $9.99 a month. They said that would be fine and that I would be receiving a paid return ...You’ve got three options to get it to UPS: We can come to you (for an additional fee) Schedule a pickup . Drop it off at a UPS location. Be sure to bring your identification. Hand the labeled package to your friendly neighborhood driver. Get a step-by-step breakdown of how to prepare and send out your returns through UPS.Verizon lost my returned router despite UPS proof of Delivery. 01-21-2022 09:45 PM. Following protocol, as soon as I received my new Fios router, I returned my old router to verizon using their return label. UPS showed proof of delivery but my account says they have no evidence my equipment has returned and warning me I will be charged $100 if ...

The answer: yes. You are required to return your damaged device with the prepaid envelope that was sent to you. And don't wait—if you don't return your old device in the time frame specified in your contract, you could be charged a non-return fee. Before sending in your damaged iPhone®, Samsung®, or other Android™ phone, you'll first need ...Track one or multiple packages with UPS Tracking, use your tracking number to track the status of your package.Verizon lost my equipment on return. 01-22-2018 02:23 PM. I returend equipment in my own box using a label that Verizon e-mailed to me and even though I have proof of delivery from UPS, Verizon is claiming they never got the equipment, even though the proof of delivery says one of their guys signed for it.

Returning equipment can sometimes be a d Was this helpful? (Video Length- 2:00 ) You can easily return and/or exchange a mobile device or accessory you purchased from verizon.com. Please visit our Verizon Return Policy for details and watch this video to see how. To learn about sending your return back to us, visit Verizon mobile 30-day return and exchange FAQs. Watch this video to ... I finally got a "equipment returned" conJust place the supplied UPS shipping labe Customer Service Rep. In response to 14202. 02-11-2021 12:22 PM. Making sure your returned device is sent back properly is key. You do not have to delete all apps from your phone before sending it in. However, to remove all personal information and applications, then you can perform a Factory reset. This will erase all information from … Verizon has charged me $200 for non return of Bring the equipment to any corporate Verizon store within 30 days. To find a store, visit Verizon's Store Locator and filter for "Corporate" locations. Provide your mobile number or order number to the sales rep to process your return. If your return is accepted, the purchase price (minus any restocking fees) will be refunded to your original ... In response to Jonathan15. 04-05-2020 07:Can't return device. 02-22-2024 06:35 AMIn October I mailed the used equipment ba When I log into my account, it says we have to return equipment by June 8th (I believe that’s the date) or we’ll be charged. Originally it said $150 charge, then last … May 28, 2020 · Please check if information was en just go to a ups store and they may be able to assist you. or go to a verizon fios corporate store and return it there but make sure you get a signed and dated receipt from both places you may use. Verizon is famous for saying they never received the equipment back and likes to charge the customers for a return even when proved it was returned. Re: I returned equipment weeks ago, but Verizon has not received [UPS Pick-Up for Fios Equipment. 06-14-2015 01:23 PJust an update here. By 09/2023, the Verizon agent mentioned You can drop off the package at a UPS store. Verizon has already paid for shipping! To avoid being billed an unreturned equipment charge, return all your Verizon Fios equipment within 30 days of the day your service is disconnected. If you need further assistance, you can contact Verizon FIOS customer service at 1-***-***-****.I hope this helps!